--- title: TownSuite Technical Requirements - May 2024 description: TownSuite Municipal Software focuses on creating living municipal software that covers a broad array of offerings for any size municipality or public sector entity. --- [![TownSuite mERP Logo 300Res-01-Jul-14-2026-05-25-13-6095-PM](https://merp.townsuite.com/hs-fs/hubfs/TownSuite%20mERP%20Logo%20300Res-01-Jul-14-2026-05-25-13-6095-PM.png?width=10000&height=2052&name=TownSuite%20mERP%20Logo%20300Res-01-Jul-14-2026-05-25-13-6095-PM.png "TownSuite mERP Logo 300Res-01-Jul-14-2026-05-25-13-6095-PM")](http://townsuite.com) [About TownSuite](https://townsuite.com/try#Main) # TownSuite mERP Technical Requirements Workstation Requirements *Last Reviewed: January 5, 2026* ** - Please note that these are workstation requirements and are not suitable for a server. **    - Clients are advised that TownSuite Cloud will be **MANDATORY** and we will no longer support on-premise servers after **December 31, 2026. **  - **We are no longer migrating clients to new on-premise servers.** If you need to replace or upgrade your on-premise server, you will need to move to TownSuite Cloud now.    - TownSuite Municipal Software Inc. does not supply, install, set up, or support any computer or network hardware, peripheral devices, networks or software other than TownSuite Municipal Software.    - **Technical requirements compliance is mandatory**. Your operating system environment is subject to TownSuite Municipal Software Inc.'s approval. TownSuite Municipal Software is not designed to be used in a multi-user system such as Microsoft Remote Desktop Services or any other multiplexing software/virtual desktop solution. This setup is not supported.    - TownSuite Municipal Software is **only to be installed directly** on end-user computers. Typical User:  using TownSuite daily and using multiple TownSuite applications Power User:   using multiple TownSuite applications and other software simultaneously, or using GIS-based tools (Mapping) | **Client Workstations** | **Typical User** | **Power User** | | --- | --- | --- | | **O/S** | Windows 11  | | | **RAM** | >16 GB | >32 GB | | **Processor** | - Intel i7 11th Gen. or Xeon E3 v5 - AMD Ryzen 7 7700 series | - Intel i7 11th Gen. or Xeon E3 v5 - AMD Ryzen 7 7700 series | | **Graphics Card (GPU)** |  Integrated or default system | - Mid-High end professional series card such as Radeon Pro, Nvidia Quadro - Nvidia GeForce GTX/RTX (For Advanced Mapping Users) | | **Display\*** |  22” or larger display with resolution of 1920x1080 or greater with a scale set at 100% |  23” or larger display with resolution of 1920x1080 or greater with multiple monitor workflow with a scale set at 100% | | **Networking** | Wired Ethernet Connectivity issues involving wireless ethernet connections are not supported by TownSuite.   | | | **Additional Requirements / Specifications** | | | | **Custom Reporting** |  Crystal Reports, Microsoft Reporting | | | **Optional Peripheral Devices** | - Laser Printers - Cash Drawer/Slip Printer - TWAIN Compliant Scanner - 2D Barcode Scanner - Boca Systems Ticket Printers Lemur and Lemur S models - Moneris/Clover POS Terminals- Please inquire about supported models. | | | **Optional Mobile Devices ** | - Apple iPhone/iPad: currently supported iOS via App Store - Android phone/tablet: currently supported OS via Play Store Please note: The TownSuite mobile app complements existing desktop and eServices application processes. It does not emulate any individual application functionality.  **The TownSuite mobile app is available to complement specific TownSuite mERP applications ONLY, some application prerequisites may apply.  ** | | | **Available Online Payment Processing** | - Moneris - Chase - Global - Clover - Paypal TownSuite manages integrations with the above PCI Compliant Payment Processors.  Integrated online payment processing is only supported for use with TownSuite Customer Portal and TownSuite Recreation.   | | | **Internet Connection** | - TownSuite Cloud requires a 3 Mbps Download / 256Kbps upload connection as measured by our **Speedtest Site** hosted at the datacentre.  YOW - YVR - - [**Eastern Speedtest Site**](https://yow.speedtest.townsuite.com/) - [**Western Speedtest Site**](https://yvr.speedtest.townsuite.com/) - A dedicated fibre, cable, or low earth orbit satellite internet is required. | | | **Firewall Requirements** | Workstations will need unrestricted TCP/UDP outbound connectivity to the following subnets for technical support, software updates, TownSuite Cloud database connections, and health monitoring: **Note: this list is subject to change/update** - 216.99.202.32/27 - 209.128.46.0/27 - 104.171.204.64/27 - [box.com Server list](https://support.box.com/hc/en-us/articles/360043696434-Configuring-A-Firewall-For-Box-Applications) The following domains should be white-listed in any firewall or proxies used: **Note: this list is subject to change/update** - townsuite.com - your-eservices.com | | Important - Please note the following:  - Technical requirements consider the software environment needed to start using TownSuite. These technical requirements ensure that your computer can accommodate regular software updates and future add-on TownSuite software modules.   - Technical requirements specify the recommended requirements needed to operate TownSuite Municipal Software. Implementing the technical requirements for a typical user when a power user setup would be more suitable to your usage will impact TownSuite's speed. These conditions may worsen with updates, add-on modules, and additional software. **Ensure you have what your municipality needs.**   If you would like more in-depth technical information, please contact Marc at [marc.mapplebeck@townsuite.com](mailto:marc.mapplebeck@townsuite.com?subject=Technical%20Requirements%20Question) If you would like to speak to someone about TownSuite Municipal Software, please contact Sarah at [sarah.hobbs@townsuite.com](mailto:sarah.hobbs@townsuite.com?subject=TownSuite%20Enquiry)     Canada’s Operationally Sovereign Cloud mERP®  Built solely for Canadian municipalities,                              from the ground up. 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